MYCOACH AI PRIVACY POLICY

Last Updated: January 23, 2024

MyCoach AI LLC. (“MyCoach AI,” “we,” “us,” and “our”) provides the Services to allow our users to personalize their fitness training experience. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and share your personal information and to assist you in exercising the privacy rights available to you.

1. SCOPE

2. PERSONAL INFORMATION WE COLLECT

3. HOW WE DISCLOSE YOUR INFORMATION

4. YOUR PRIVACY CHOICES AND RIGHTS

5. SECURITY OF YOUR INFORMATION

6. INTERNATIONAL DATA TRANSFERS

7. RETENTION OF PERSONAL INFORMATION

8. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

9. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS

10. CHILDREN’S INFORMATION

11. OTHER PROVISIONS

12. GDPR SPECIFIC PROVISIONS

13. CONTACT US

1. SCOPE

This Privacy Policy applies to personal information processed by us, including on our websites, mobile applications, and other online or offline offerings. To make this Privacy Policy easier to read, our websites, mobile applications, and other offerings are collectively called “Services.”

2. PERSONAL INFORMATION WE COLLECT

The categories of personal information we collect, with your consent, depend on how you interact with us, our Services, and the requirements of applicable law. For example, we may collect different information depending on whether you are a user of the Services or a visitor of the website.

A. Information You Provide to Us Directly

We may collect the following personal information that you provide to us.

• User Account Creation: During signup, we may collect your fitness goals, activity level and profile information such as name, email address, dietary preferences, phone number, date of birth, gender, information about your exercise habits and goals, and coach preference. If you purchase our Services, we will also collect your shipping address and payment information, as well as information about your exercise habits and goals.

• Use of the Services: When you use the Services, we may also ask you to provide a profile photo, date of birth, gender, health, activity and device information (see below) and other demographic data. Some features also collect health, motion and other fitness information, including, for example, rep count. Any communication you have with your coach via the app, including via text, images, and videos that may contain health information related to you or your family, will also be collected and stored if you have provided your consent to do so within the MyCoach AI app. You also provide us with access to your calendar to schedule coaching sessions.

• Purchases. We may collect personal information and details associated with your purchases, including payment information. Any payments made via our Services are processed by third-party payment processors. We do not directly collect or store any payment card information entered through our Services, but it may receive information associated with your payment card information (e.g., your billing details).

• Your Communications with Us. We may collect personal information, such as email address, phone number, or mailing address when you request information about our Services, register for our newsletter, request customer or technical support, or otherwise communicate with us.

• Surveys. We may contact you to participate in surveys. If you decide to participate, you may be asked to provide certain information which may include personal information.

• Interactive Features. We and others who use our Services may collect personal information that you submit or make available through our interactive features (e.g., social media pages). Any information you provide using the public sharing features of the Services (referred to herein as “User Content”) will be considered “public,” unless otherwise required by applicable law, and is not subject to the privacy protections referenced in this policy.

• Business Development and Strategic Partnerships. We may collect personal information from individuals and third parties to assess and pursue potential business opportunities.

B. Information Collected Automatically

We may collect personal information automatically when you use our Services:

• Automatic Data Collection Through Our Services. We may collect certain information automatically when you use our Services, such as your Internet protocol (IP) address, user settings, MAC address, cookie identifiers, mobile carrier, mobile advertising and other unique identifiers, browser or device information, location information (including approximate location derived from IP address), and Internet service provider. We may also automatically collect information regarding your use of our Services, such as pages that you visit before, during and after using our Services, information about the links you click, the types of content you interact with, the frequency and duration of your activities, and other information about how you use our Services.

• Automatic Data Collection Through Connected Devices. We collect information from the devices and apps you connect to our Services and information from these devices and apps will be passed along to us. For example, you may connect your Apple Watch, iPhone or Apple Health account. Additionally, health information may be collected and/or inferred, including heart rate, body fat percentage, steps, exercise minutes, height and weight, or other indicators. Before you can upload health information from Apple HealthKit to us, you must give your consent to the processing of that health information. You can withdraw your consent at any time by updating the preferences on your devices.

• Location Information. When your device settings allow us to do so, we may collect your precise location information to provide you with enhanced Services. If you do not want us to collect this information, you can change the settings on your device.

• Cookies, Pixel Tags/Web Beacons, and Other Technologies. We, as well as third parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through your use of our Services.

Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, this may cause disruptions to the Services, or keep them from working properly.
Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded in the Services that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.

• Social Media Platforms. Our Services may contain social media buttons such as Instagram (that might include widgets such as the “share this” button or other interactive mini programs). These features may collect your IP address, which page you are visiting on our Services, and may set a cookie to enable the feature to function properly. Your interactions with any third party platforms are governed by the privacy policy of that third party and not us or this policy.

• Analytics. We may also use Google Analytics and other service providers to collect information regarding visitor behavior and visitor demographics on our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/ .

C. Information Collected from Other Sources

We may obtain information about you from other sources, including through third party services and organizations to supplement information provided by you. For example, if you access our Services through a third-party application, such as an app store, a third-party login service, or a social networking site, we may collect information about you from that third-party application that you have made public via your privacy settings. Information we collect through these services may include your name, your user identification number, your user name, location, gender, birth date, email, profile picture, and your contacts stored in that service. This supplemental information allows us to verify information that you have provided to us and to enhance our ability to provide you with information about our business, products, and Services.

Referrals and Sharing Features. Our Services may offer various tools and functionalities that allow you to provide information about your friends through our referral service; third parties may also use these services to upload information about you. Our referral services may also allow you to forward or share certain content with a friend or colleague, such as an email inviting your friend to use our Services. Please only share with us contact information of people with whom you have a relationship (e.g., relative, friend, neighbor, or co-worker).

HOW WE USE YOUR INFORMATION

We use your information for a variety of business purposes, including to provide our Services, for administrative purposes, and to market our products and Services, as described below.

A. Provide Our Services

We use your information to fulfil our contract with you and provide you with our Services, such as:

Managing your information and accounts;
Responding to your questions, comments, and other requests;
Providing access to certain areas, functionalities, and features of our Services;
Communicating with you about your account, activities on our Services and policy changes;
Processing your financial information and other payment methods for products or Services purchased;
Processing applications and transactions;
Answering your requests for customer or technical support; and
Allowing you to register for events.

B. Administrative Purposes

We use your information for various administrative purposes, such as:

Measuring interest and engagement in our Services;
Conducting research and development;
Developing new products and Services;
Ensuring internal quality control;
Verifying your identity and preventing fraud;
Detecting bugs or other software issues;
Preventing potentially prohibited or illegal activities;
Enforcing our Terms; and
To comply with our legal obligations, protect your vital interest, or as may be required for the public good.

C. Marketing and Advertising Our Products And Services

We may use personal information to tailor and provide you with content and advertisements. We may provide you with these materials as permitted by applicable law.

Some of the ways we market to you include email campaigns, custom audiences advertising, and “interest-based” or “personalized advertising,” including through cross-device tracking.

If you have any questions about our marketing practices or if you would like to opt out of the use of your personal information for marketing purposes, you may contact us at any time as set forth in “Contact Us” below.

D. Health, Motion and/or Fitness Information

We may use your health, motion, and/or fitness information only for the purposes of improving health management or health research, and we will do so only with your express consent. Please note that we will not disclose this data for marketing and/or advertising purposes.

E. Other Purposes

We also use your information for other purposes as requested by you or as permitted by applicable law.

Consent. We may use personal information for other purposes that are clearly disclosed to you at the time you provide personal information or with your consent.
De-identified and Aggregated Information. We may use your personal information and other information about you to create de-identified and/or aggregated information, such as de-identified demographic information, de-identified location information, de-identified health information, de-identified information about your use of the connected device, information about the device from which you access our Services, or other analyses we create. De-identified and/or aggregated information is not personal information, and we may use and disclose such information in a number of ways, including the development of MyCoach AI learnings, research, internal analysis, analytics, and any other legally permissible purposes.
Share Content with Users. Our Services may offer various tools and functionalities. For example, we may allow you to challenge another user via the Challenges function. When you would like to issue a challenge to another user, we will collect the user’s name, email and/or phone number in order to issue such challenge.

3. HOW WE DISCLOSE YOUR INFORMATION

We disclose your information to third parties for a variety of business purposes, including to provide our Services, to protect us or others, or in the event of a major business transaction such as a merger, sale, or asset transfer, as described below.

A. Disclosures to Provide our Services

The categories of third parties with whom we may share your information are described below.

Service Providers. We may share your personal information with our third-party service providers who use that information to help us provide our Services. This includes service providers that provide us with IT support, hosting, payment processing, customer service, and related services.
Business Partners. We may share your personal information with business and co-branding partners to provide you with a product or service you have requested. We may also share your personal information to business and co-branding partners with whom we jointly offer products or services.
Affiliates. We may share your personal information with our company affiliates for our administrative purposes, including activities such as IT management, for them to provide services to you or support and supplement the Services we provide.
Healthcare Providers. We do not currently share your personal information with your Healthcare Provider. However, we may offer this functionality in the MyCoach AI, and will only do so with your express written consent.
Other Users/Website Visitors. As described above in “Personal Information We Collect,” our Services allow you to share User Content publicly, including to those who do not use our Services.
Third-Party Services. Certain features and functionalities within the Services may allow you to interface or interact with, access, use, and/or disclose personal information to third-party services, products, technology, medical device implant manufacturers, health care providers, and applications (collectively, “Third-Party Services”). MyCoach AI does not provide any aspect of the Third-Party Services and is not responsible for your use of or sharing of information with the Third-Party Services. Once your personal information has been shared with the Third-Party Service, it will also be subject to the Third-Party Service’s privacy policy and the Third-Party Service may use your personal information for its own purposes. We encourage you to closely read each Third-Party Service’s privacy policy with whom you share your personal information. You acknowledge sole responsibility for and assume all risk arising from your use of or sharing of information with any Third-Party Services.
Advertising Partners. We may share your personal information with third-party advertising partners. These third-party advertising partners may set Technologies and other tracking tools on our Services to collect information regarding your activities and your device (e.g., your IP address, cookie identifiers, page(s) visited, location, time of day). These advertising partners may use this information (and similar information collected from other services) for purposes of delivering personalized advertisements to you when you visit digital properties within their networks. This practice is commonly referred to as “interest-based advertising” or “personalized advertising.”
APIs/SDKs. We may use third-party Application Program Interfaces (“APIs”) and Software Development Kits (“SDKs”) as part of the functionality of our Services. For more information about our use of APIs and SDKs, please contact us as set forth in “Contact Us” below.

B. Disclosures to Protect Us or Others

We may access, preserve, and disclose any information we store associated with you to external parties if we, in good faith, believe doing so is required or appropriate to: comply with law enforcement or national security requests and legal process, such as a court order or subpoena; protect your, our, or others’ rights, property, or safety; enforce our policies or contracts; collect amounts owed to us; or assist with an investigation or prosecution of suspected or actual illegal activity.

C. Disclosure in the Event of Merger, Sale, or Other Asset Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, purchase or sale of assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction, as permitted by law and/or contract.

4. YOUR PRIVACY CHOICES AND RIGHTS

Your Privacy Choices. The privacy choices you may have about your personal information are determined by applicable law and are described below.

Email and Telephone Communications. If you receive an unwanted email from us, you can use the unsubscribe link found at the bottom of the email to opt out of receiving MyCoach AI emails. Note that you will continue to receive transaction-related emails regarding products or Services you have requested. We may also send you certain non-promotional communications regarding us and our Services, and you will not be able to opt out of those communications (e.g., communications regarding our Services or updates to our Terms or this Privacy Policy).
Text Messages. You may opt out of receiving text messages from us by following the instructions in the text message you have received from us or by otherwise contacting us.
Mobile Devices. We may send you push notifications through our mobile application. You may opt out from receiving these push notifications by changing the settings on your mobile device. With your consent, we may also collect precise location-based information via our mobile application. You may opt out of this collection by changing the settings on your mobile device.
“Do Not Track.” Do Not Track (“DNT”) is a privacy preference that users can set in certain web browsers. Please note that we do not respond to or honor DNT signals or similar mechanisms transmitted by web browsers.

Your Privacy Rights. In accordance with applicable law, you may have the right to:

Access Personal Information about you, including: (i) confirming whether we are processing your personal information; (ii) obtaining access to or a copy of your personal information;
Request Correction of your personal information where it is inaccurate, incomplete or outdated. In some cases, we may provide self-service tools that enable you to update your personal information;
Request Deletion, Anonymization or Blocking of your personal information when processing is based on your consent or when processing is unnecessary, excessive or noncompliant;
Request Restriction of or Object to our processing of your personal information when processing is noncompliant;
Withdraw your Consent to our processing of your personal information. If you refrain from providing personal information or withdraw your consent to processing, some features of our Service may not be available;
Request data portability and receive an electronic copy of personal information that you have provided to us;
Be informed about third parties with which your personal information has been shared; and
Request the review of decisions taken exclusively based on automated processing if that could affect data subject rights.

If you would like to exercise any of these rights, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

5. SECURITY OF YOUR INFORMATION

We use reasonable physical, managerial, and technical safeguards consistent with current industry standards to prevent loss, misuse, unauthorized access, disclosure, destruction, and alteration of your Personally Identifiable Information.

Your Personally Identifiable Information resides on a secure server that only selected MyCoach AI LLC personnel and contractors may access. We encrypt your Personally Identifiable Information to prevent unauthorized parties from viewing it when it is transmitted to us. You may access your Personally Identifiable Information through your password and unique customer ID. Your password is encrypted, and should not be shared with anyone.

Information that you provide that is not Personally Identifiable Information also resides on a secure server and is only accessible via password

In order to most efficiently serve you, credit card transactions and order fulfillment are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process and ship your order.

Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your Personally Identifiable Information, you acknowledge that: (a) there are security and privacy limitations of the Internet that are beyond our control; (b) the security, integrity and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed; and (c) any such

information and data may be viewed or tampered with in transit by a third party and we are not responsible for issues this might cause.

By using our Services or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our Services. If we learn of a security system’s breach, we may attempt to notify you electronically by posting a notice on our Services, by mail or by sending an email to you.

6. INTERNATIONAL DATA TRANSFERS

Unless you have provided us with consent to transfer your information, We operate technology from servers located in the United States, and the information that we collect from you is processed solely in the United States. Laws governing the collection and use of data in the European Union, Switzerland, or United States may not be equivalent to those in the country where you reside, but we will, at all times, protect your information in accordance with this privacy Policy.

We may share your information with our affiliates and other third parties described above who are based in countries outside of your country of residence. While some countries may not have data protection laws that are equivalent to those of your country of residence, we will take all reasonable measures to protect your information in accordance with this Privacy Policy and all applicable legal requirements.

If any recipient is located in a country without the adequate legal protection or safeguards for personal data, we will make reasonable efforts to have the recipient adopt the principles described in this Privacy Policy.

7. RETENTION OF PERSONAL INFORMATION

We store the personal information we collect as described in this Privacy Policy for as long as you use our Services or as necessary to fulfill the purpose(s) for which it was collected, provide our Services, resolve disputes, establish legal defenses, conduct audits, pursue legitimate business purposes, enforce our agreements, and comply with applicable laws.

8. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS

This Supplemental California Privacy Notice only applies to our processing of personal information that is subject to the California Consumer Privacy Act (“CCPA”) while it is still in effect. The CCPA provides California residents with the right to know what categories of personal information MyCoach AI has collected about them and whether MyCoach AI disclosed that personal information for a business purpose (e.g., to a service provider) in the preceding 12 months. California residents can find this information below:

Category of Personal Information Collected by Future	Category of Third Parties Information is Disclosed to for a Business Purpose
Identifiers. A real name, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, or other similar identifiers.	Advertising networks Data analytics providers Service providers Other Users/Public (Name and User Content) Business Partners and Affiliates
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) A name, signature, physical characteristics or description, address, telephone number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information.	Service providers Other Users/Public (Name and User Content) Business Partners and Affiliates
Protected classification characteristics under California or federal law Age (40 years or older), medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), genetic information (including familial genetic information).	Service providers Business Partners and Affiliates
Commercial information Records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	Service providers Business Partners and Affiliates
Biometric information Physiological, biological, or behavioral, characteristics (including DNA) that can be used to establish individual identity, and rhythms, gait patterns, or rhythms, and sleep, health or exercise data that contain identifying information.	Service providers Business Partners and Affiliates
Internet or other electronic network activity Browsing history, search history, information on a consumer's interaction with an internet website, application, or advertisement.	Service providers Business Partners and Affiliates
Geolocation data Physical location or movements.	Service providers
Sensory data Audio, electronic, visual, thermal, olfactory, or similar information.	Service providers
Professional or employment-related information Current or past job history.	Service providers Business Partners and Affiliates
Inferences drawn from other personal information to create a profile about a consumer Profile reflecting a consumer's characteristics, psychological trends, behavior, abilities, and aptitudes.	Service providers Business Partners and Affiliates

The categories of sources from which we collect personal information and our business and commercial purposes for using personal information are set forth in “Personal Information We Collect” and “How We Use Your Personal Information” above, respectively.

“Sales” of Personal Information under the CCPA

For purposes of the CCPA, MyCoach AI does not “sell” personal information, nor do we have actual knowledge of any “sale” of personal information of minors under 16 years of age.

MyCoach AI does not have actual knowledge of any “sale” of personal information of minors under 16 years of age.

Additional Privacy Rights for California Residents

Non-Discrimination. California residents have the right not to receive discriminatory treatment by us for the exercise of their rights conferred by the CCPA.

Authorized Agent. Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child. To designate an authorized agent, please contact us as set forth in “Contact Us” below and provide written authorization signed by you and your designated agent.

Verification. To protect your privacy, we will take the following steps to verify your identity before fulfilling your request. When you make a request, we will ask you to provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative, which may include asking you to answer questions regarding your account and use of our Services.

If you are a California resident and would like to exercise any of your rights under the CCPA, please contact us as set forth in “Contact Us” below. We will process such requests in accordance with applicable laws.

Accessibility. This Privacy Policy uses industry-standard technologies and was developed in line with the World Wide Web Consortium’s Web Content Accessibility Guidelines, version 2.1. If you wish to print this policy, please do so from your web browser or by saving the page as a PDF.

California Shine the Light. The California “Shine the Light” law permits users who are California residents to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed their personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the type of personal information disclosed to those parties.

Right for minors to remove posted content. Where required by law, California residents under the age of 18 may request to have their posted content or information removed from the publicly-viewable portions of the Services by contacting us directly as set forth in Contact Us below.

9. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS

If you are a resident of Nevada, you have the right to opt-out of the sale of certain Personal Information to third parties who intend to license or sell that Personal Information. You can exercise this right by contacting us at support@mycoachai.com with the subject line “Nevada Do Not Sell Request” and providing us with your name and the email address associated with your account. Please note that we do not currently sell your Personal Information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.

10. CHILDREN’S INFORMATION

The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children under any circumstance.

11. OTHER PROVISIONS

Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.

Changes to our Privacy Policy. We may revise this Privacy Policy from time to time in our sole discretion. If there are any material changes to this Privacy Policy, we will notify you as required by applicable law. You understand and agree that you will be deemed to have accepted the updated Privacy Policy if you continue to use our Services after the new Privacy Policy takes effect.

The Following Applies to Residents of the European Economic Area the United Kingdom and Switzerland Visitors

In addition to the information above if you are a citizen located in a country that abides by the GDPR the following provisions will apply.

Legal Basis for Processing

If you are visitor from the European Union (EU) or Switzerland, our legal basis for collecting and processing the information described in this privacy policy will depend on the information concerned and the specific context in which we collect and process it.

We collect and process information from you only where we have your consent (GDPR Art. 6(1)(a));
where we need the information to provide our contractual obligation to you (GDPR Art. 6(1)(b)); or
where we have a legitimate interest to do so, such as to process information for fraud prevention and detection, provided these interests are not overridden by your data protection interests or fundamental rights and freedoms (GDPR Art. 6(1)(f)).

If you want to learn more about specific legal grounds we rely on to process your information for any particular purpose (including any legitimate interests we have to process information), please contact us directly at support@mycoachai.com

Information We Collect

As previously mentioned, in the course of providing services, we may collect information including Personally Identifiable Information and Non personally Identifiable Information. Our primary goal in collecting information from you is to provide you with a smooth, efficient, and customized experience while using the Services.

Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this site, such as registering for a membership; ordering a product or service; submitting content and/or posting content in discussion forums, discord channels, or other public areas; entering a contest or sweepstakes; filling out a survey; or sending us feedback, we may ask you to provide certain information by filling out and submitting an optional form. If you do any of the above we may collect the following:

your first and last name,
mailing address (including zip code),
email address,
employer,
job title and department,
credit card information when ordering a product
telephone numbers, and other personal identifying information
IP address in some instances

Depending upon the activity, some of the information we ask you to provide is identified as mandatory and some as voluntary.

If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity.

Non personally Identifiable Information: This refers to information that does not by itself identify a specific individual. We gather certain information about you based upon where you visit on our site in several ways. This information is compiled and analyzed on both an individual and aggregated basis. This information may include

prior page views,
browser version,
device type,
operating system,
application version,
IP address not in conjunction with voluntarily provided Personally Identifiable Information, and other unique identifiers.
We may automatically collect and store this information about your device and usage of our Services.
Like many other websites and online services, we use “cookies” and other similar tracking technologies to collect some of this information to help enhance your experience.

Children

We do not process the personal data of a child younger than sixteen (16) years old. In such cases, we make reasonable efforts to verify that consent is given or authorized by the holder of parental responsibility over the child, taking into consideration available technology. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 16 without verification of parental consent, We will take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

Sensitive Personal Data

We do not collect or obtain from third parties, any "Sensitive Personal Data," as defined under the GDPR that is not freely provided by you. "Sensitive Personal Data" is personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership; data concerning health or sex life and sexual orientation; or genetic data or biometric data. This data is only collected when you actively provide it to us giving your consent to process the sensitive data pursuant to this policy.

Your Rights Under the GDPR

You have the right under this Privacy Policy, and by law if You are within the EU, to:

Request access to Your Personal Data . The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
Request correction of the Personal Data that We hold about You . You have the right to have any incomplete or inaccurate information We hold about You corrected.
Object to processing of Your Personal Data . This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
Request erasure of Your Personal Data . You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
Request the transfer of Your Personal Data . We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.
Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.Withdrawing your consent will neither affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Opt out of Marketing. You have the right to opt-out from our marketing communications at any time. You can exercise this right by clicking on the "unsubscribe" or "opt-out" link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), please contact us using the details provided under Section 16 "Contacting Us" or at the email listed above.
Submit a Complaint. You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from you wishing to exercise your data protection rights in accordance with applicable data protection laws.

To exercise these rights under the GDPR, please use the details provided under Section 12 "Contacting Us".

12. CONTACT US

If you have any questions about our privacy practices or this Privacy Policy, or to exercise your rights as detailed in this Privacy Policy, please contact us at:

Email: support@mycoachai.com

Address: 6783 HATTERAS DR
LAKE WORTH, FL 3346